If you can’t find the answer to your question below, please reach out to one of our friendly team. We’d be happy to have a chat with you, no pressure or obligation.
AdvicePro is maintained within a robust, secure operations centre complaint with Information Security Code of Practice ISO27001 and automatically backed up daily. AdvicePro is also Cyber Essentials Plus accredited.
We offer both email and free phone support within normal working hours, so we can answer any questions without impairing your working day. In addition, each agency has their own dedicated Account Manager.
AdvicePro is used by a wide range of advice providers from local authorities; housing associations; student unions; foodbanks; citizens advice bureaux; independent charitable sector; employability teams.
You can start using AdvicePro as soon as both you and our training team are available.
Only you will see your own data at case file level. Consortia can collect statistical and socioeconomic data across multiple agencies for research, analysis and reporting to funders.
No, the data remains yours.
Yes, we can import your existing data from commonly used casework applications into AdvicePro.
AdvicePro has been developed to be affordable for organisations of all sizes, so there are different fee levels depending on numbers of users and your own requirements.
When compared with the cost of maintaining and storing paper files, AdvicePro is very affordable even before calculating the added value and flexibility of holding digital records.
Your data is securely stored in the UK within a robust, secure operations centre compliant with Information Security Code of Practice ISO27001, and automatically backed up daily.
Curious how AdvicePro could give you more time to offer advice? Our team is keen to learn about your organisation and how we can help.
Book a demo